Teams with Hootsuite Syndicator

If you’re using our Hootsuite Syndicator app as part of a team, there are few team specific features you can use to get the most out of Syndicator. To get started, follow the steps below to authorized the app on Hootsuite.

Authorizing on Hootsuite

To authorize on Hootsuite, first click the settings button:

Next, click the Login with Hootsuite button, and you will be guided through the Hootsuite authorization process. Once you have finished, move on to creating a saved stream.

NOTE: Team features work best when the administrator of your Hootsuite team(s) adds Syndicator to their dashboard, authorizes with Hootsuite and then creates saved streams.

Creating a Saved Stream

To create a Saved Stream, first click the search icon . This will display the Search dropdown menu:

Here, you can select feeds from the ones you have added, and add keyword searches to create a stream. Once you have the stream configured, enter a Stream Name and then click the Save button. Saving the stream will allow you to share it with team members in the next step.

Sharing a Saved Stream

Once you have saved a stream, the teams icon will no longer be grayed out:

Click it to display the teams popup:

Now, choose a team by clicking the plus sign to the left of the team’s name. This will then display the members of the team:

Click the checkbox to the left of the team member’s name to share the current saved stream with them. Now, when the user who you have shared the stream with opens up Syndicator in their Hootsuite dashboard, they will be able to select the shared stream from the Current Stream menu:

Shared Stream Features

Now that you have shared the stream with team members, everyone on your team can read, share, add notes and more to the same feeds.

Sharing an Item

Sharing an item is the same for shared feeds as it is for feeds which are not shared. Simply click the share item icon which is displayed when hovering over an in-stream item:

After you or a team member shares an item, a notification will be added to the item to the right of the post’s date indicating that the item has been shared:

Hovering your cursor over the shared icon will display who the item was shared by.

Adding Notes

Clicking the more icon will display additional options, including the ability to add a note to an item:

Clicking the notes icon will display the notes popup where you can add a note for this item:

Items with notes will have a notification added to the item in-stream just as with shared items:

Clicking the notes icon will display the notes popup where the current user can read the existing notes, or, add new ones.

TikTok support for oneclick.bio

Looking to add a customizable bio link to your TikTok account? Now, in addition to being able to create Instagram bio links, you can now create TikTok bio links too with oneclick.bio!

To add your first TikTok page, first click the settings icon in the app’s menu. Next, click the Manage Accounts button under the TikTok Accounts section in the settings menu to open the TikTok account manager:

Here, click the Add New TikTok Account button to add a new TikTok account. Once you’ve added it, click the checkbox to the right of the account and you’re now ready to create your first TikTok page. You can find more info in the app’s Quick Start Guide

Questions? Please contact us.

NEW APP: Vidyard for Hootsuite

We just released our latest app for Hootsuite: Vidyard! You can now access your Vidyard videos and share them to all of your social networks, including Instagram and TikTok, with Hootsuite.

You can get the app from the Hootsuite app directory by clicking this link. Need more information? Please contact us.

Posting links to Facebook and Twitter with Autopublisher

Our most recent update to Autopublisher for Hootsuite makes the posting of links to Facebook and Twitter even more useful. Autopublisher offers 3 separate formats for posting:

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  1. Text
  2. Text + Feed image
  3. Text + Link preview

The three formats will work slightly differently depending upon which network you are using. 

Text format

Text format posts will contain the text and link from your RSS feed items. On Facebook and LinkedIn, you will see text only, i.e. no images. However on Twitter, you may see a link preview:

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What Twitter displays is determined by the page you are linking to. If in the <head> of the HTML for the page, you have twitter meta tags similar to the ones below:

<meta name="twitter:card" content="summary_large_image"></meta> 
<meta name="twitter:title" content="Getting the most out of Syndicator">
<meta name="twitter:description" content="Please follow the link to learn more...">
<meta name="twitter:url" content="https://www.synaptive.com/blog/post/getting-the-most-out-of-syndicator">
<meta name="twitter:site" content="@synaptive">
<meta property="twitter:image" content="https://blog.synaptive.com/wp-content/uploads/2020/03/syndicator-howto2.png">

Twitter will generate a link preview, and include it when displaying posts. NOTE: This is only true when viewing the post on twitter.com or with one of the Twitter smartphone apps. Other platforms may or may not display the link preview. If they do not, you will only see text. 

Text + Feed image

For this format, you will see basically the same thing on all three platforms, that is the text from your RSS feed along with the image from the web page that is linked to from your RSS feed’s item. The image will NOT be linked to the web page linked to in the RSS feed item. 

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To decide which image to send, we look for an og:image meta tag in the header of the HTML for the page linked to by the post. If there isn’t an og:image present, no image will be sent with the post. 

Text + Link preview

This format will generate link previews on Facebook and Twitter. (currently LinkedIn will only display the same format as Text + Feed imageFor Twitter to generate previews, you must include the twitter meta tags, mentioned above, in the pages that are linked to from your RSS feed. If you do not, you will see a text-only post. 

Link previews on Facebook

For link previews to work on Facebook posts, you must authenticate Autopublisher on Facebook first. You will be prompted to authenticate in the Autopublisher stream:

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Clicking the Authenticate with Facebook button will display the following popup:

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Click the Login with Facebook button to authenticate on Facebook. After you have authenticated, select Text + Link preview from the Post format menu in the settings for each feed:

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Questions? Please contact us.

Scheduling posts with oneclick.bio

After you have published your oneclick.bio page, you can now either manually add new posts to your oneclick.bio page by clicking the Page Manager icon mceclip0.png and editing your page, or choose to automate their addition by selecting Yes, add scheduled Instagram posts from the Scheduled posts option for each of your Instagram accounts:

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After selecting Yes, you have two options for scheduling:

1. Add a link to your posts

Simply add a link to the end of the text/caption of your scheduled posts using the Hootsuite publisher:

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and now, when your post is sent by Hootsuite, the image and link will be added to your oneclick.bio page automatically. 

2. Add links manually

Clicking the clock icon mceclip1.png for an individual Instagram account will open the Schedule manager popup:

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The Schedule manager displays all of the scheduled messages you have for your Instagram account. Entering a URL in the URL input box for the post will cause the image to be added to your oneclick.bio page at the scheduled time, linking to the URL you have entered. If you do not enter a URL, the post will not be added to your oneclick.bio page. 

Upgrades are here!

We’ve integrated Stripe into the following apps to allow you to add more accounts to their base versions:

  1. Adview
  2. oneclick.bio
  3. Panoramiq Insights
  4. Panoramiq Multiview
  5. Pendulum

Clicking the menu icon will display the link to Upgrade at the very top, as show in the example below from Adview:

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You can see how the upgrade flow works from the following Help center article for Adview: https://www.synaptive.com/docs/article/4422942140557

We’ll be adding Stripe to more of our apps in the coming weeks.

Questions? Please contact us.

New Adview team features

An Adview update just went live with a couple of really handy features for teams:

  1. Template sharing
  2. Stream setting sharing

Template Sharing

With the new Template sharing feature, admins can share all of their templates with team members, helping to ensure that every team member is “on message” when replying to customers.

Stream Setting sharing

With Stream Setting sharing, admins can now share all of their stream settings with team members. This will help you make sure that every team member is watching the streams you want. When a team member adds a new Adview stream, they will be prompted to optionally select a set of stream settings to use in the new stream:

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Questions? Feel free to contact us.